Shipping & Returns

SHIPPING

FREE First Class Shipping on all orders. Items ship out within 1 Business Day. Upgrade to USPS Priority Mail is available. Items usually arrive within 3-5 days of purchase.

You will receive an email from us once your package has shipped with a tracking number and a link to track directly.

INTERNATIONAL SHIPPING

Typically takes about 5-20 days. This may vary due to customs clearance and other variables. We have no control over international shipping times but we do insure all packages in case of loss.  Customers are responsible for all duty fees issued by their respective countries.

Returns/Exchanges

We want you to be completely satisfied with your purchase. Returns and exchanges are accepted within 14 days of purchase in the unused/unworn condition with the original packaging intact. Customer is responsible for return shipping costs. 

To initiate a return/exchange, please email customercare@samijewels.com.

Non-returnable items: Custom orders

REFUNDS

Upon receipt of your return, we will inspect the item and send out a notification email with information on refund to your original method of payment. Please note, due to credit card processing, your refund can take up to 7 days to process.